Make every
conversation
count.
All your customer conversations. One thoughtfully designed workspace. Give your team the clarity to respond, collaborate and build stronger relationships.
Built around authorised business messaging.
A space that makes complicated conversations feel effortless. ↓
Customer support
isn't a solo act.
Neither are we.
The best customer experiences happen when every person on your team has the context to help. No scattered conversations. No confusing handovers. Just a better way to show up for your customers.
Get to know us ↗Made to keep
everybody connected.
Thoughtful tools for the moments that matter — from the first hello to the final follow-up.
One inbox.
Every conversation.
Give your team the full picture, without switching between scattered messages.
Different people.
One great team.
Keep everyone aligned with clearer assignments and smoother handovers.
Less busywork.
More human moments.
Explore straightforward automation and routing for everyday support needs.
Hello, {{1}} 👋
Thank you for getting in touch. Our team will be with you shortly.
*Example template status onlyAlways on brand.
Never robotic.
Keep your communications consistent with approved templates where available.
Behind every message
is a real person.
Make room for the conversations that build real customer relationships.
OUR APPROACH / DUCK LINGTONFrom first hello
to happy customer.
Our planned connection workflow is designed to keep onboarding clear, authorised and easy to understand.
Connect your business
Start with an eligible WhatsApp Business Account and the applicable Meta authorisation process.
Bring your team together
Organise responsibilities and give authorised colleagues a common place to collaborate.
Make every reply count
Respond with context, manage handovers and make ongoing customer care feel more personal.
Trust isn't a
feature. It's the
foundation.
For business messaging to work, customers need confidence. We put clarity, authorisation and transparent support at the centre of how the service is described.
Our privacy approach ↗Authorised access
Only connect business accounts where you have the appropriate permission.
Transparent handling
Learn which information may be processed and how to request assistance.
Clear support paths
Public support, privacy and data-deletion contact channels.
Good questions.
Clear answers.
What is Duck Lington? +
Duck Lington is a business messaging workspace concept operated by DUCKLINGTON SOLAR LIMITED, focused on managing customer enquiries with authorised WhatsApp Business connections.
Can multiple team members collaborate? +
Our product vision includes a shared inbox, conversation assignment and team coordination. Confirm current feature availability with our team before relying on a particular capability.
Does it work with WhatsApp Business? +
Connecting a WhatsApp Business Account requires eligibility, appropriate Meta permissions and customer authorisation. Access is subject to the platform's rules and available integration capabilities.
How do I request data deletion? +
See our data deletion instructions, or email admin@miyakophro.shop with details of your request.
Where can I sign in? +
Visit the Duck Lington login portal. Account eligibility and live service availability may vary.
BUSINESS MESSAGING WORKSPACE